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Last updated Mar 20, 2024

Critical Queries: Essential Questions to Ask a Moving Company Before Your Home Move

Are you planning a home move and feeling overwhelmed by the thought of all the logistics involved? Moving to a new home can be an exciting journey, but it can also be a stressful one if you don't have the right moving company by your side

Critical Queries: Essential Questions to Ask a Moving Company Before Your Home Move SVL

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1. What Services Do You Offer?

Before delving into specific details, it's essential to understand the range of services the moving company provides. Moving company interview questions should always start with this fundamental query. Some moving companies offer full-service moves, including packing, loading, transportation, and unpacking , while others may offer a more limited set of services. Knowing what's included will help you determine if they can meet your specific needs.

2. Are You Licensed and Insured?

One of the most critical aspects of hiring a moving company is ensuring they are licensed and insured. A reputable moving company should be able to provide you with their license information and proof of insurance coverage. This step is vital to protect your belongings in case of any unforeseen accidents or damage during the move.

3. What Is Your Experience?

When it comes to moving, experience matters. Ask the moving company about their track record and how long they've been in business. A company with a long history of successful moves is more likely to handle your relocation with expertise and professionalism.

4. Can You Provide References?

Don't hesitate to request references from the moving company. Speaking with past clients can give you valuable insights into their service quality and reliability. You can also check online reviews and testimonials to get a sense of their reputation.

5. How Do You Handle Special Items?

If you have delicate or valuable items that require special care, be sure to inquire about the company's expertise in handling such items. Whether it's antique furniture, fragile glassware, or expensive electronics, you want assurance that your possessions will be handled with the utmost care.

6. What Is Your Pricing Structure?

Understanding the moving company's pricing structure is crucial to avoid any surprises on moving day. Ask for a detailed breakdown of costs, including any potential additional fees. This transparency will help you budget effectively for your move.

7. Do You Provide a Written Estimate?

A reputable moving company should be willing to provide you with a written estimate that outlines all the costs and services included in your move. This document serves as a binding agreement and protects both parties from unexpected changes.

8. How Do You Handle Damaged or Lost Items?

Inquire about the company's policy regarding damaged or lost items. A responsible moving company should have a clear process for reporting and addressing any issues that may arise during the move.

9. What's Your Cancellation Policy?

Life can be unpredictable, and sometimes plans change. Ask about the company's cancellation policy and any associated fees. Knowing this information in advance can provide peace of mind in case you need to reschedule your move.

10. Are There Any Additional Services Available?

Beyond the basic moving services, ask if the company offers any additional services that may benefit you, such as storage options or packing supplies. These extra services can simplify your move and save you time and effort.


Preparing for a home move involves more than just packing boxes; it requires careful planning and choosing the right moving company. By asking these key queries for a moving company and gathering all the necessary information, you can make an informed decision that will contribute to a successful and stress-free relocation. Remember, thorough research and asking the essential moving company questions will help you embark on your new adventure with confidence and peace of mind."

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Daria Golovaneva

Customer Support

My job is to inform you about the status of your move. I will also be happy to answer any of your questions: the time of arrival of the team, payment methods, questions about the storage of your belongings, delivery time, and others. Feel free to contact me and I will help you with any question!